Key Food Equipment Services

Position - Installation Technician

Who we are:

Our Key Food Equipment Services division is the largest food equipment service provider in Western Canada with over 35 years of experience providing high quality and reliable food equipment service, experienced technical advice and an extensive inventory of OEM parts. We are also a CFESA certified company. We deliver service excellence with integrity from a team-driven, dynamic mindset and we are looking to grow our team!

What you will do:

In the role of Installation Technician your primary responsibility is preparing for installation projects, as well as installing commercial kitchen equipment at customer locations. You will handle any deficiencies in the equipment setup, analyze issues and refer to schematic diagrams to support the installation of the equipment. The installation Technician is able to work quickly and effectively, minimizing time on site, resulting in faster service so the equipment can be up and running as soon as possible.

What you will be doing:

• Install and troubleshoot commercial kitchen equipment
• Support the installation project plan development process and prepare for scheduled installs
• Diagnose faults, analyze issues and refer to schematic diagrams to install and start-up equipment
• Work directly with our customers and other stakeholders at their various locations
• Maintain constant communication with service team members via phone, in-person and email
• Assist with other tasks during downtime, such as supporting other technicians, parts pick-up or warehouse support
• Report service call outcomes in our ERP system

What you will have:

• High school level education or equivalent experience. Experience working in the food service industry is an asset.
• Valid Gas Fitter License is an asset
• Valid Driver's License with a relatively clean driving record
• Excellent communication and customer service skills with strong problem solving skills and the ability to defuse challenging situations
• Strong mechanical and electrical aptitude
• Construction related experience is an asset

Why work for us?

We offer our Technicians:

• Industry-Leading Compensation

  • Our hiring range is broad to reflect the skillset of each technician

  Comprehensive Group Benefits and Pension Program

  • Extended health, dental and LTD (following probation)

  Supplies Provided

  • All technicians receive a company vehicle, specialty tools and uniforms

  Training and Development Opportunities

  • Industry-leading OEM manufacture training for our technicians to keep up to date with industry knowledge
  • In-house and on-the-job training provided on a variety of kitchen equipment

  24/7 Resources and Support

  • You will be supported by parts/service specialists, dispatchers, customer service representatives and field service leaders

  Schedule

  • Our operation is year round with no seasonal downtime
  • Hours are primarily standard day shift with flexible start times available and occasional overnight work required

  Industry leaders in Canada

  • You will be part of a growing, stable organization, who is the industry leader in Canada!

  Relocation Assistance Available

  • With locations from British Columbia to New Brunswick, we offer relocation assistance to our employees

Qualified candidates are invited to apply online at: https://keyfood.prevueaps.com/jobs/.